A woman in the foreground looks sad while her husband waves a finger at her threateningly.

Help for victims

Telephone counselling .

BIF – Advice centre for women
Combatting violence in a marriage or partnership
www.bif-frauenberatung.ch
044 278 99 99

Winterthur women’s crisis hotline
Victim assistance for women and girls
www.frauennottelefon.ch
052 213 61 61

Frauenberatung sexuelle Gewalt
Counselling for women: combatting sexual and domestic violence
www.frauenberatung.ch
044 291 46 46

Zurich victim counselling
For women, men, young people and children
www.obzh.ch
044 299 40 50

Kokon advice centre
Victim help and crisis counselling for children, young people and young adults in crisis
www.kokon-zh.ch
044 545 45 40

“Okey”: counselling and child protection centre
Victim counselling and child protection
www.okeywinterthur.ch
052 245 04 04

Zurich Children's Hospital: Children’s support group and victim advice centre
www.kinderschutzgruppe.ch
044 266 76 46

Castagna
Counselling and information centre for sexually exploited children, young people and women and men exploited in childhood
www.castagna-zh.ch
044 360 90 40

 

 

Online and Chat Counselling .

BIF Women’s advice centre
Zurich victim counselling


Our online and chat counselling is for all victims of violence: adults, young people, children and relatives.
It is free, confidential and anonymous.
Communication takes place via a protected platform. 

https://www.onlineopferberatung.ch/

 

 

Face to face counselling .

If you prefer to come to an advice centre and talk to us in person about your situation, the team in the advice centres will be happy to meet you. Just call in advance and make an appointment. All conversations in our advice centres are confidential and free of charge. You decide what you want to say. Nobody will force you to make a decision.

Women’s refuges/shelters .

You and your children will be protected from domestic violence in the women’s refuges and shelters. All women’s refuges, the “Schlupfhuus” emergency shelter and the “Mädchenhaus” refuge for girls also have 24-hour helplines that you can call for advice.

Zurich Violetta – women’s refuge
www.frauenhaus-zhv.ch
044 350 04 04


Winterthur women’s refuge
www.frauenhaus-winterthur.ch
052 213 08 78


Zurich Oberland women’s refuge and advice centre
www.frauenhaus-zuercher-oberland.ch
044 994 40 94


Schlupfhuus Zurich – emergency shelter
Counselling, support and accommodation for young people in crisis
www.schlupfhuus.ch
043 268 22 66


Zurich Mädchenhaus – girls’ refuge
Accommodation, protection and counselling for girls and young women affected by violence
www.maedchenhaus.ch
044 341 49 45


Winterthur crisis housing
A temporary home for children and young people in crisis
www.okeywinterthur.ch
052 245 04 30

 

Protection from violence/Prosecuting .

A police report can help you protect yourself from violence. The police domestic violence units can give you advice and take actions to prevent violence against you. The police units work closely with the regional police and the public prosecution bodies in the canton of Zurich.

Zurich cantonal police
Domestic violence unit
fachstelle.hg@kapo.zh.ch
044 295 98 60


Zurich city police
Domestic violence unit
fachstelle.hg@zuerich.ch
044 411 64 12


Winterthur city police
Domestic violence unit
fachstelle.hg@win.ch
052 267 64 69


Public prosecutors in Zurich
Information about the prosecution process, what rights you have as a victim, and the rights of the person being charged and other people involved in the process
www.staatsanwaltschaften.zh.ch


In an emergency, always call 117